Slot and table-game supplier AGS last month held its second annual GameON Customer Summit,
Designed to educate select customers on new technologies being developed by the company, the processes and culture of the company, and gaming issues in general.
The conference was held at Maryland’s MGM National Harbor, the new resort just outside Washington, D.C.
The intimate conference, attended by 100 of the supplier’s top customers, also is designed to maintain a personal relationship with customers,
Rising Star AGS stages its second annual particularly to get their feedback on what the company is doing right, improvements that may be needed,
And what direction the operators would like to see the company’s R&D activities take in the future.
CEO David Lopez served as master of ceremonies, displaying his relaxed style in guiding attendees through informative yet.
Informal sessions covering the company and the trends of the industry.
He noted that this year’s attendees, in addition to slot directors from markets across the country, included 12.
C-suite level executives and 27 vice presidents, executive vice presidents and senior VPs.
Rising Star AGS stages its second annual The sessions covered the company’s main three.
Product areas—slot machines, table games and the new interactive division.
“In December of 2013, we made a commitment to become a diversified supplier,”
Lopez said, noting that the progress to this point includes acquisition of 243 licenses,
Slot placements that have swelled from 9,000 to 21,000, and the creation of a table-game.
Division from the ground up that now has 1,500 market installs.
This year, the company has ramped up an interactive division with social apps and a white-label social platform.
He also spoke of the company’s culture, and the commitment of its executives to remain “accessible,
Nimble and focused” in their relationship with customers.
Andrew Burke, AGS vice president of slots, spoke of the evolution of the company’s slot product from the time he joined the company in 2006 to the present day, and in particular,
The “revolution” the slot division has experienced since the arrival of Lopez as CEO in late 2013 and the company’s acquisition in 2014 by Apollo Global Management.
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